Fort Smith, AR (479) 646-0284  |  Greenwood, AR (479) 996-5877    |    Poteau, OK (918) 647-2640
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Satisfaction & Performance Guarantee

Satisfaction & Performance Guarantee

Satisfaction Guarantee

B & J Heating & Air's installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, you don’t pay until you are satisfied with the results.

Performance Guarantee

B & J Heating & Air guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 2 degrees from your temperature selection (And this is normally only going to happen at times of extreme weather conditions anyway.) to the actual temperature at your thermostat when you are heating or cooling your home. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 1 years.

Service Repair Guarantee

B & J Heating & Air guarantees all residential service/repair work is fully warranted for a period of 1 year.  Commercial service work is warranted for a period of 1 year.  No warranty work will be rendered for any customer with a past due account.  B & J Heating & Air shall not be liable for any repairs necessitated by fire, flood, or other acts of God; damage by negligence or misuse by others, faulty system design, improper operation, malicious mischief or vandalism.